You are here

Back to top

Accelerating Customer Relationships: Using Crm and Relationship Technologies (Hardcover)

Accelerating Customer Relationships: Using Crm and Relationship Technologies Cover Image
$39.99
Email or call for price

Description


This book describes how technology supports each critical phase of a successful CRM program.

About the Author


RONALD S. SWIFT is Vice President and a key Strategist for Customer Knowledge Solutions at NCR Corporation, the world's leading provider of Relationship Technologies that expand and enhance relationships with customers.

Product Details
ISBN: 9780130889843
ISBN-10: 0130889849
Publisher: Prentice Hall
Publication Date: September 28th, 2000
Pages: 512
Language: English